With over a decade of experience in talent acquisition and training, our team understands that the process of hiring or even promoting individuals to lead teams can be difficult for both the employers and the individuals themselves.
These future leaders are expected to drive change, engage with their team, keep up with the business pace, and help their team play to their strengths. Stepping up from an attitude to succeed as an individual contributor to driving a team's success can be challenging for some.
This program is dedicated to enabling future leaders through a three-step process. It beings with a personality test that covers seven key dimensions of leadership-related qualities before deep diving into conscious and subconscious change management, appropriate workplace communication triggers, moderating workplace conflicts, and the benefits and disadvantages of a teams incentives and disincentives.
T.E.S.T Your Success: T.E.S.T. us our guiding principle, reflecting the key areas we address in the program:
Teamwork Learn how to build cohesive teams that thrive on individual strengths and collaborative efforts.
Empower Empower your employees by understanding their personalities and tapping into their potential.
Service Deliver exceptional customer service with the right personalities in customer-facing roles.
Technology Use technology to streamline your hiring process and ensure the right fit for your team.
You will learn key skills to help them to acclimatize to existing or new working environments. Open HRD-related discussions on expectations regarding supervisory style, mentoring and communication, for alignment of expectations. Understand that skills can be taught unlike personality, but personality is intrinsic to an individual that can be a critical factor in an employee's success in a company.
Understand that skills can be taught unlike personality, but personality is intrinsic to an individual that can be a critical factor in an employee's success in a company.
- Personality cna influence job performance
- Understanding the link between personality traits and job performance
- Identifying key personality factors that impact job success
- Leveraging strengths and mitigating challenges for better performances
- Personality can affect team dynamics
- Recognizing the role of personality in team interactions
- Understand how personality influences job performance, team dynamics, company culture, and customer service
- Enhance team productivity, job satisfaction, and reduce turnover rates by aligning personalities with the company culture
Day 1
- Reflection of personality report
- Conscious and subconscious mindset and its impact on behavior and team's culture
- Workplace communication triggers and impact on team's tasks
- Understanding the dimensions and subdimensions of personality assessment
Day 2
- Analysing one's personality conflicts with stakeholders
- Moderating workplace issues and tensions calmly
- Determining the pros and cons of incentives and disincentives (Praise and punishment trap)
- Interpreting personality assessment for individual and team development
- Integrating personality assessment insights into talent management and HR process
After the workshop, participants will be able to:
- Reflect and assess various dimensions of their leadership personality
- Determine one's conscious and subconscious changes in the team's culture
- Identifying one's workplace communication triggers and their impact on the team's tasks
- Leveraging strengths and mitigating challenges for better performances
- Detecting personality conflicts and emotional issues at the workplace
- Moderating workplace issues and tensions with a rational mindset
- Distinguishing the advantages and disadvantages of the team's incentives and disincentives
Best suited for individuals, employees in customer services, sales, purchasing, IT, HR, and other departments in companies. After all, everyone has to deal with customers - internal or external.
Mr Eric Poh
Founder (Managing Director)
Jobskipedia Pte Ltd
Eric is a seasoned training professional with 25 years of experience in driving business growth through strategic human resources, business development, and marketing. He excels in delivering high-quality training programs, with a proven record in executing more than 100 training and recruitment projects from Ministries to SMEs.
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